Concerns and Troubleshooting

Key takeaways

• Normal: mild tenderness, slight redness around the hole, a little clear fluid, tiny crusts.
• Act on: growing pain, warmth, spreading redness, swelling, or pus — call us and your doctor.
• If something seems wrong, do not remove the jewellery at home — call first.
• Snags and bumps are common and usually minor; check the back is secure and treat gently.
• We are a phone call away — a look at nothing is always better than sitting on a worry.

Normal healing signs

• Mild tenderness for the first days, fading week by week.
• Slight redness right around the piercing, settling steadily.
• A little clear or pale-yellow fluid that dries to small crusts.
• Occasional brief itchiness — healing tissue does that.

Signs to act on

• Pain that grows instead of fades, or a lobe that is warm, swollen and increasingly red.
• Pus (thick, yellow-green discharge) or bleeding that does not settle.
• Your child feeling unwell with a sore ear.

These are reasons to act today: call us, and contact your doctor for anything that worries you. Most concerns turn out to be minor — but they are never dismissed.

Common hiccups

• A snag. Hair, clothing, a hug from a friend. Sore for a moment, usually fine after. Clean gently and watch it for a day.
• A loose or shifted back. Check it is snug against the lobe; do not force anything. If in doubt, come in.
• A small bump beside the hole. Usually irritation, not infection — often from sleeping on it or a stray touch. Call us for a look.

What not to do

• Do not remove the jewellery at home when worried — removing it can trap a problem inside a closing hole. Call us first.
• Do not twist, turn or pick at crusts.
• Do not add home remedies without asking us first.

Tribal policy

Concern calls and concern visits are always welcome — healing support is part of the service, not an afterthought. We look, we explain, and we tell you honestly when a doctor should also be involved.